For the post office to become a business, “a great deal of political will is needed”, says Isaac Gnamba Yao
The Director General of the Post Office of Côte d’Ivoire, Isaac Gnamba Yao said on Wednesday 18 August 2021, on the sidelines of the 27th summit of the Universal Postal Union, that the role of the state is essential to get the post office out of the difficulties in which it finds itself.
While the threats of strike action have disappeared, Isaac Gnamba Yao said it was not for lack of problems.
But it is because there is a framework for dialogue that reassures workers.
Mr Gnamba is also very optimistic about the future of the post office, since under his leadership it has developed the digitalisation of its products. This allows it to order administrative services online, notably birth certificates.
But digitisation comes at a cost, he warned, as the equivalent of vehicles or motorbikes are needed to reach the locations where distribution is needed.
Mr. Gnamba believes that in order to achieve this, the State must make investments and concede the services it has ceded to the private sector, even though the post office has 200 offices throughout the country.
“We shout but our voice does not carry. Because we need a great deal of political will,” said Isaac Gnamba Yao, who should, thanks to the creation of the postal bank, regain the financial arm that the post office had lost.